Privacy Policy for MobileAppsPoint.com

Effective Date: November 22, 2024

MobileAppsPoint.com (referred to as “the Company,” “we,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile sales app and associated services (collectively referred to as “the Service”).

If you have any questions about this Privacy Policy, please contact us at sales@themobilesalesapp.com or call us at 01256 588528.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and payment information
• Login credentials

1.2 Non-Personal Information

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., interactions within the App, pages visited, features used)
• Location data (if enabled on your device)

1.3 Third-Party Information

• Data from third-party integrations (e.g., CRM or ERP platforms) if connected to the App.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide and Improve the Service

• Enable access to the App and its features.
• Process transactions and manage subscriptions.
• Maintain and optimise the performance of the Service.

2.2 To Communicate with You

• Respond to inquiries and provide customer support.
• Send updates, notifications, and marketing communications (with your consent).

2.3 For Legal and Compliance Purposes

• Comply with applicable laws and regulations.
• Prevent fraud, unauthorised access, or other security issues.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

3.1 With Service Providers

We share information with trusted third-party providers who assist in operating our business, such as payment processors, cloud storage providers, and analytics platforms.

3.2 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the new owners.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small files stored on your device to enhance your experience. We use cookies to:

• Remember your preferences.
• Analyse usage patterns to improve the Service.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the App to function.
• Performance Cookies: Help us understand how users interact with the App.
• Advertising Cookies: Used to display relevant ads (if applicable).

4.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the App.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When we no longer need your data, we securely delete or anonymise it.

6. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

6.1 Access

You have the right to request a copy of the personal information we hold about you.

6.2 Rectification

You can request corrections to any inaccurate or incomplete information.

6.3 Erasure

You may request the deletion of your personal data where it is no longer necessary for us to retain it.

6.4 Restriction

You can ask us to restrict processing of your data under certain circumstances.

6.5 Portability

You can request that your personal data be transferred to another organisation or to you.

6.6 Objection

You can object to the processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at sales@themobilesalesapp.com.

7. Data Security

We implement robust technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These measures include:

• Data encryption during transmission and storage.
• Regular security audits.
• Restricted access to authorised personnel only.

However, no system can guarantee absolute security. You are responsible for safeguarding your account credentials.

8. Third-Party Services and Links

The App may integrate with third-party services or contain links to external websites. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before engaging with them.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure that such transfers comply with UK data protection laws by implementing appropriate safeguards, such as standard contractual clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. Please review the policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: sales@themobilesalesapp.com
• Phone: 01256 588528

We aim to respond to all enquiries within 2-3 business days.

By using MobileAppsPoint.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the Service.